Get in Touch
We welcome feedback from readers, whether it’s a correction, a suggestion for a destination, or a question about our content. The quickest way to reach the editorial team is by emailing info@hotelaustralia.org. While we read every message, we cannot guarantee a personal reply for every inquiry.
Working with Hotels and Partners
If you represent a hotel, a tourism operator, or a travel partner and would like to discuss collaboration opportunities, please use the same email address. We can consider listing your property, sharing promotional offers, or featuring your brand in a relevant context. All enquiries are reviewed against our Editorial Policy to ensure alignment with our mission.
Transparency and Trust
Our reviews and guides are based on publicly available information, such as official hotel descriptions, publicly posted price signals, amenities lists, and guest‑review patterns gathered from open sources. We do not conduct on‑site inspections or accept undisclosed incentives, and we clearly mark any affiliate links that may appear. Booking decisions are made on third‑party sites, and we advise readers to review the booking conditions before committing. We aim to provide destination context for Australian locations, helping readers understand the local setting. For a full explanation of how we evaluate hotels, see How We Review Hotels. Our Privacy Policy outlines how we handle any personal information you share with us.