The Commercial Hotel in Charters Towers, Queensland, is a classic pub-with-rooms that delivers budget accommodation and hearty meals just off Mosman Street. Drawing on verified guest reviews from platforms like Booking.com, Expedia and TripAdvisor, this review covers what to expect from the rooms, the menu and the overall experience – so you can decide if this 3-star motel-style stay suits your trip.

Last checked: 2026-08-17

Property name: Commercial Hotel · Location: Charters Towers, Queensland, Australia · Star rating: 3-star · TripAdvisor rating: 4.3 / 5

How we researched this

Last checked: 2026-08-17.

Sources reviewed: official property website, Booking.com listing, Expedia listing, TripAdvisor reviews, HotelsCombined aggregator, Trip.com listing.

We did not conduct an on-site visit, interview staff, or independently verify menu pricing beyond public listings.

Commercial Hotel at a glance

1 Property name
2 Address
  • 151 Mosman Street, Charters Towers, QLD 4820, Australia (Booking.com)
3 TripAdvisor rating
4 Expedia rating
  • 6.8 out of 10 (83 reviews) (Expedia)
Key facts
AttributeVerified value
Property nameCommercial Hotel
Location151 Mosman Street, Charters Towers, QLD 4820, Australia
TripAdvisor rating3.2 / 5
Expedia rating6.8 / 10
Check‑in time14:00 (2 PM)
Check‑out time10:00 AM
Booking.com distance from centreApproximately 1.1 miles

What is on the Commercial Hotel Charters Towers menu?

The hotel operates a public bar and restaurant that focuses on pub classics. According to the official website, the venue offers “friendly service in a warm and welcoming environment,” with the dining area open to both guests and locals (commercialcharterstowers.com.au).

While the exact menu changes seasonally, guest reviews on TripAdvisor consistently mention hearty pub fare such as steaks, burgers and parmigiana. A 2019 reviewer described the food as “good” but noted that the overall stay was affected by smokers outside the room (TripAdvisor review). The property also has four lounges, which suggests multiple spaces for dining and socialising.

“Good food, but the experience was spoiled by smokers outside the room.”

— TripAdvisor reviewer, 2019, on the Commercial Hotel’s accommodation

The bottom line: The menu delivers standard pub meals. If you are after a quick meal without leaving the hotel, the restaurant is a convenient option – but the quality is comparable to other Charters Towers pubs.

Commercial Hotel Charters Towers reviews: what do guests say?

On TripAdvisor, the Commercial Hotel earns a 3.2 out of 5 based on about 10–11 reviews, placing it as a mixed‑experience budget property (TripAdvisor). Expedia’s breakdown of 83 reviews shows a wide spread: 14 excellent, 30 good, 19 okay, 12 poor and 8 terrible (Expedia).

Common praise centres on the central location and affordable rates. Common complaints include noise from the pub, dated decor and smoking near guest rooms. The Trip.com aggregator gives a score of 7.5/10 from 26 reviews, branding it a 3‑star property (Trip.com).

What the split tells us: The Expedia ratings indicate that roughly half of guests rate the stay as good or excellent, while the other half find it merely okay or poor. This is typical of pub‑attached motels where the bar atmosphere can affect sleep quality.

The implication: If you prioritise a quiet, hotel‑style environment, the Commercial Hotel may not be your top choice. If you want cheap accommodation within walking distance of town and don’t mind pub buzz, it can work.

Commercial Hotel Charters Towers phone number and contact details

The official website does not publish the phone number directly on the homepage, but the Stay page provides a contact form and directs visitors to third‑party booking platforms for reservation inquiries (commercialcharterstowers.com.au). On Booking.com, the listing shows standard contact options and the exact address, which can be used to locate the property in person or via phone directory (Booking.com).

Expedia also lists the address and a map; however, the phone number is not directly shown in the listing snippet (Expedia). For urgent inquiries, we recommend using the booking platform’s messaging feature or visiting the hotel in person at 151 Mosman Street.

Where is Commercial Hotel Charters Towers located?

The hotel sits at 151 Mosman Street, Charters Towers, Queensland, approximately 1.1 miles from the town centre (Booking.com). It is a short walk from the Stock Exchange Building (roughly 3 minutes on foot) and about 5 minutes from Lyall’s Store – both local landmarks.

This central placement makes it a practical base for exploring the historic gold‑rush architecture of Charters Towers. Expedia’s location data confirms that Mosman Street is within walking distance of other town amenities (Expedia).

Pro tip: Because the Commercial Hotel is right on Mosman Street, you can easily reach cafes, shops and the Visitor Information Centre without a car. Parking is available for guests who drive.

What amenities does Commercial Hotel Charters Towers offer?

According to the official site and booking platforms, the property provides free WiFi, air‑conditioned rooms and private bathrooms (commercialcharterstowers.com.au). The hotel also operates four lounges – a feature that distinguishes it from standard motels.

There is no mention of a pool, gym or business centre on the public listings. This is consistent with the hotel’s positioning as a no‑frills pub‑with‑rooms aimed at travellers passing through or visiting family (official site – Stay page).

Pros and cons

  • Pros: Central location on Mosman Street; affordable rates; on‑site dining with pub classics; free WiFi; air‑conditioned rooms.
  • Cons: Mixed guest ratings (3.2 on TripAdvisor, 6.8 on Expedia); reports of noise from the bar and smokers near rooms; dated decor noted by some reviewers; no standout amenities like a pool.
Catch: The pub environment means potential for noise, especially on weekends. Light sleepers may want to request a room away from the bar area or consider an alternative property.

Single‑property specs

SpecificationDetail
Star rating3‑star (per Trip.com)
Room typesMotel‑style private rooms
Free WiFiYes
Air conditioningYes
Private bathroomsYes
Lounges4
On‑site restaurant/barYes
Check‑in / check‑out14:00 / 10:00

Pricing band

The Commercial Hotel positions itself as budget accommodation. While we do not have a verified exact nightly rate for this property, comparable motels in Charters Towers – such as Charters Towers Motel – have standard rooms averaging between $99 and $124 AUD per night (TripAdvisor). The Commercial Hotel is likely in a similar or lower price bracket, making it one of the cheaper options in town.

The trade‑off: Lower prices come with simpler facilities and less consistent guest satisfaction. If your budget is very tight, the Commercial Hotel offers a place to sleep with a meal downstairs; if you can stretch a little further, you may find better value at a dedicated motel.

Location and getting there

The Commercial Hotel is on Mosman Street, the main road through Charters Towers. From the centre, it is about a 20‑minute walk (1.1 miles). The property is a 3‑minute walk from the historic Stock Exchange Building and a 5‑minute walk from Lyall’s Store (Booking.com).

If driving, the hotel is accessible from the Flinders Highway. On‑site parking is available. The nearest major airport is Townsville, about 1.5 hours north by car.

Alternatives in Charters Towers

Several other properties in Charters Towers offer a different experience from the Commercial Hotel:

  • Charters Towers Motel (95 Hackett Terrace) – rated 8.8/10 on Booking.com and 8.7/10 on HotelsCombined from over 1,000 verified reviews (Booking.com; HotelsCombined). Praised for cleanliness and family‑friendly atmosphere.
  • Hillview Motel – 101 TripAdvisor reviews, with 83 rated excellent and none poor or terrible (TripAdvisor). Spacious rooms, pool and BBQ area.
  • The Rix Hotel Motel – around 222 TripAdvisor reviews, described as “perfect, budget accommodation” with clean rooms and friendly staff (TripAdvisor).

Our pick for different traveller types

  • Budget‑conscious travellers: Commercial Hotel – lowest expected price, central, no frills.
  • Pub enthusiasts: Commercial Hotel – on‑site bar and restaurant with four lounges.
  • Travellers seeking a calm, family‑friendly stay: Charters Towers Motel or Hillview Motel – higher ratings and quieter environments.

Related reading: Commercial Hotel Young: Location, Amenities & Guide · Cradock Hotel: Classic Outback Pub in Flinders Ranges

Additional sources

tripadvisor.com, tripadvisor.com, tripadvisor.com, booking.com

Frequently asked questions

What is the star rating of Commercial Hotel Charters Towers?

Third‑party aggregator Trip.com lists it as a 3‑star property. No official star rating from a government body was confirmed in our research.

Does Commercial Hotel Charters Towers have free WiFi?

Yes, the official site and booking platforms confirm free WiFi is available in guest rooms.

How many lounges are at Commercial Hotel Charters Towers?

The property has four lounges, according to the official site. These provide multiple spaces for dining and socialising.

Is Commercial Hotel Charters Towers a pub with accommodation?

Yes. It is a classic Queensland pub that offers motel‑style rooms above or adjacent to the bar and restaurant.

What are the check‑in and check‑out times at Commercial Hotel Charters Towers?

Check‑in is from 14:00 (2 PM) and check‑out is until 10:00 AM, as listed on Booking.com.

How far is Commercial Hotel from the Stock Exchange Building?

It is about a 3‑minute walk from the Stock Exchange Building, based on location data from Booking.com and Expedia.

What is the TripAdvisor rating for Commercial Hotel Charters Towers?

TripAdvisor shows an overall rating of 3.2 out of 5 from approximately 10–11 reviews.

Are rooms air‑conditioned at Commercial Hotel Charters Towers?

Yes, the official website states that guest rooms are air‑conditioned.

The bottom line: Yes, the official website states that guest rooms are air‑conditioned.