Pullman Cairns International is a 5‑star hotel at 17 Abbott Street in the Cairns CBD, with a main telephone number of +61 7 4031 1300 and email H8772@accor.com (ALL – Accor). This guide delivers verified contact details, confirmed amenities, and real guest feedback so you can decide whether this property matches your travel needs.
Last checked: 2026-06-29
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Hotel Name: Pullman Cairns International · Location: Cairns city centre, Tropical North Queensland · Star Rating: 5-star · Airport Distance: 8 km · Nearby Landmark: Cairns Convention Centre
How we researched this guide
Last checked: 2026-06-29.
Sources reviewed: Official hotel website, ALL – Accor listing, Expedia, Booking.com, Qantas Travel Insider, Travel Weekly, KAYAK, TripAdvisor, Guest Reservations.
No on‑site visit, no staff interview, and no independent verification of pricing or availability was performed.
Pullman Cairns International at a glance
- 17 Abbott Street, Cairns Qld 4870, Australia (Official contact page)
- Phone: +61 7 4031 1300, Email: H8772@accor.com (ALL – Accor)
- 5‑star property in Cairns city centre (Official hotel site)
- 321 rooms and suites (Expedia)
- Check‑in 3:00 PM, check‑out 11:00 AM (Travel Weekly)
- 8 km from Cairns Airport (Qantas Travel Insider)
- 850 m from city centre (Booking.com)
- Outdoor swimming pool, jacuzzi spa, fitness centre (TripAdvisor)
- Vie Spa (award‑winning) open daily 9 am–5 pm (Qantas Travel Insider)
Snapshot facts
| Item | Detail |
|---|---|
| Hotel Name | Pullman Cairns International |
| Location | Cairns city centre, Tropical North Queensland |
| Star Rating | 5‑star |
| Airport Distance | 8 km |
| Nearby Landmark | Cairns Convention Centre |
Key specifications
| Spec | Value | Source |
|---|---|---|
| Number of rooms | 321 | Expedia |
| Check‑in / Check‑out | 3:00 PM / 11:00 AM | Travel Weekly |
| Breakfast fee | AUD 39 per person | Expedia |
| Parking fee | AUD 20 per night | Qantas Travel Insider |
| Spa hours | Daily 9 am–5 pm | Qantas Travel Insider |
Pullman Cairns Reviews: What guests say
Overall guest satisfaction
The hotel consistently earns praise for its central location. A Booking.com reviewer called it a “really top class hotel, great staff and very comfortable clean rooms” (Booking.com). TripAdvisor describes the property as offering “comfort and convenience in the heart of the city” (TripAdvisor). These two platforms, along with Expedia and KAYAK, underpin the hotel’s positive reputation.
Common praises and complaints
Some reviewers on KAYAK mention the spacious balconies and harbour views as a major plus (KAYAK). Two reviewers on TripAdvisor specifically praised the outdoor pool area (TripAdvisor).
“Fantastic CBD location is close to all city amenities.”
— Accor listing, describing the hotel’s position
The pattern: Location is the hotel’s strongest asset, backed by consistent guest feedback across Booking.com, TripAdvisor, and Expedia.
Location and Getting to Pullman Cairns
Distance from Cairns Airport
The hotel sits about 8 km from Cairns Airport. A short 15‑minute drive from Cairns Airport will have you arriving swiftly in the city to check into the Pullman (KAYAK). No airport shuttle is listed on the official site, so a taxi or ride‑share is the standard option.
Neighbourhood character
Located at 17 Abbott Street, the hotel occupies the Cairns city centre, with harbour and mountain views. Booking.com puts it 850 m from the city centre (Booking.com). Guest Reservations adds that it is a 5‑minute walk from the convention centre (Guest Reservations).
The bottom line: The hotel’s CBD location is a clear advantage for convention‑goers and anyone wanting to be within walking distance of Cairns’ main dining and shopping streets.
Pullman Cairns Amenities and Dining
Pool and spa facilities
The outdoor swimming pool is set among tropical gardens, according to TripAdvisor (TripAdvisor). There is also a jacuzzi spa and a fully equipped fitness centre. The award‑winning Vie Spa operates daily from 9 am to 5 pm and offers a range of treatments (Qantas Travel Insider).
Dining options
Coco’s Kitchen + Bar is the hotel’s primary in‑house restaurant. Booking.com confirms it as the sole on‑site restaurant (Booking.com). Expedia refers to “Coco’s Restaurant and Lobby Bar” as the dining venues (Expedia). Cooked‑to‑order breakfast is available for AUD 39 per person.
Why this matters: The hotel’s amenity set serves both business travellers (fitness centre, meeting rooms) and leisure guests (pool, spa, restaurant).
Pros and Cons of Pullman Cairns International
- Pros: Central location close to airport and convention centre; spacious balconies with harbour views; award‑winning Vie Spa; consistent guest praise for cleanliness and staff.
- Cons: Only one on‑site restaurant; breakfast and parking are extra costs; some reviews mention dated room finishes; no airport shuttle listed.
Alternatives to Pullman Cairns
For travellers who want to compare options, here are two other hotels in the same area:
| Hotel | Star Rating | Location | Airport Distance | Notable Features |
|---|---|---|---|---|
| Pullman Cairns International | 5‑star | 17 Abbott Street, CBD | 8 km | Vie Spa, pool, Coco’s Kitchen + Bar, convention centre proximity |
| Hilton Cairns | 5‑star | Wharf Street, waterfront | About 7 km | Harbour views, multiple dining options, casino nearby |
| Cairns Plaza Hotel | 4‑star | Lake Street, CBD | About 8 km | Lower price point, pool, close to Esplanade |
Our pick: Pullman Cairns International
Best for: Business travellers attending events at the Cairns Convention Centre; convention attendees who value a short walk to the venue; leisure tourists who want a well‑located base with a spa and pool.
The Pullman’s combination of 5‑star service, established amenity set, and unbeatable proximity to both the airport and the convention centre makes it a reliable choice for anyone needing verified facts before booking.
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Guests who appreciate the Pullman Cairns International’s consistent quality might also find the Pullman Auckland Airport review worth considering for a seamless airport stopover.
Frequently asked questions about Pullman Cairns
What dining options are available at Pullman Cairns?
The hotel has one on‑site restaurant, Coco’s Kitchen + Bar, which also serves as a bar/lounge. Cooked‑to‑order breakfast is offered for AUD 39 per person (Expedia). Lobby Bar is another option for drinks.
How far is Pullman Cairns from the airport?
The hotel is about 8 km from Cairns Airport, approximately a 15‑minute drive by taxi or ride‑share (Qantas Travel Insider).
What is the star rating of Pullman Cairns?
The hotel is officially rated 5‑star, the highest tier in Cairns city centre. This is confirmed by multiple sources including Accor, Expedia, and Booking.com.
Is Pullman Cairns close to the Cairns Convention Centre?
Yes. The official hotel website states it is the closest full‑service hotel to the Cairns Convention Centre. Guest Reservations reports a walking distance of about 5 minutes (Guest Reservations).
What is the official phone number for Pullman Cairns?
The main telephone number is +61 7 4031 1300, confirmed by the official Accor listing and the hotel’s own website.
Does the hotel have a gym and pool?
Yes. The hotel has a fully equipped gym, outdoor pool, and a jacuzzi spa (TripAdvisor).