Whether you are planning a night out or looking for a place to stay along the Hume Highway, the Bass Hill hotel scene revolves around one main venue: the Twin Willows Hotel. This combined pub, dining room and accommodation hub at 739 Hume Highway in Bass Hill, NSW, is the primary subject of local searches for menus, prices and reviews. This guide draws on the hotel’s own website, neutral review platforms and travel aggregators to give you a clear picture of what to expect from dining, pricing and the overall experience at the Twin Willows Hotel — and what alternatives exist in the suburb.
Last checked: 2026-07-29
Compare the lowest rates and guest reviews. Many options with free cancellation.Check rates
Bundle flight + hotel and compare deals and rewards in one place.Check ratesThis link contains affiliate advertising. Prices and availability may change on the destination site.
Name: Twin Willows Hotel · Address: 739 Hume Hwy, Bass Hill NSW 2197 · Phone: (02) 9724 0637 · Type: Pub, Dining & Hotel
How we researched this
Last checked: 2026-07-29.
Sources reviewed: official property website, Tripadvisor (multiple language interfaces), Australian Good Food Guide, Yelp, Kayak, Trip.com, legacy pub directory.
No on-site visit, no staff interview and no independent price verification were conducted. Menu prices cited are drawn from review content rather than the hotel’s own published price list, which does not itemise dollars online.
Bass Hill Hotel Menu
The Twin Willows Hotel Bistro menu is structured into clear sections that cover a broad range of pub favourites and modern Australian dishes, as published on the hotel’s official food page (Twin Willows Hotel – Food). Sections include Snacks & Share Plates, Schnitzel Haus, The Grill, Mains, Salads, Sauces & Condiments, Two Hands (burgers and sandwiches), Pizzas, Sides, and Little Ones. Dietary options cover Dairy Free and Vegetarian items.
Signature dishes highlighted by the Australian Good Food Guide (AGFG – Twin Willows Hotels) include the Boss Burgers Buttermilk Fried Chicken and Crispy Pork Belly with cauliflower puree, charred apple, beans and jus. The hotel’s home page emphasises “top-quality steaks and substantial meals” as a hallmark.
The bistro menu is categorised into adult and children’s sections, with the “Little Ones” range indicating that the venue actively accommodates families — a point confirmed by the hotel’s own menu structure.
Bass Hill Pub
Twin Willows Hotel functions as the central pub in Bass Hill, offering a combined bar, bistro and accommodation experience. Yelp (Yelp – Twin Willows Hotel) records day-by-day operating hours and notes the venue is closed on Wednesdays, which would affect bistro availability mid-week. Tripadvisor’s lodge listing (Tripadvisor – Twin Willows Hotel (lodge)) confirms guests can access an on-site restaurant, lounge and barbeque facilities.
Multiple regional Tripadvisor interfaces (English, Arabic, Thai, Norwegian) consistently list the bistro at 739 Hume Hwy, Bass Hill, NSW 2197.
Twin Willows Hotel Menu
While the hotel’s own food page does not display item-level prices, the Australian Good Food Guide describes the menu as mid-range pub-bistro fare, with composed mains such as crispy pork belly and signature burgers. Regional Tripadvisor lists categorise the bistro in the $$–$$$ price band, situating it between budget takeaway and premium dining in the local market (Tripadvisor – Thai interface).
Bass Hill Hotel Prices
Pricing at the Twin Willows Hotel Bistro is a recurring topic in user reviews. One English-language Tripadvisor review (Tripadvisor – Twin Willows Hotel Bistro) reports a limited range of beers at around $6 per drink, while simultaneously describing the food as comparatively expensive. The same sentiment appears in the Bass Hill restaurant summary on Tripadvisor’s Australian site (Tripadvisor – Restaurants in Bass Hill (Australia site)), where user snippets refer to “cheap beer, expensive food”.
Several reviewers note that the food quality and service offset the higher prices. Tripadvisor comments describe the food as “delicious” and “fabulous”, and the staff as “great”.
Twin Willows Hotel Prices
Accommodation pricing is decoupled from individual menu prices on booking platforms. Kayak (Kayak – Twin Willows Hotel) lists the hotel’s check-in at 1:00 PM and check-out at 10:00 AM, but does not display bistro prices. Trip.com (Trip.com – Twin Willows Hotel) provides phone contact details and general stay information, again with no menu prices.
Reviewers who mention the $6 beer price point also note the limited range of beers, suggesting that while individual drinks are affordable, broader beverage variety is constrained.
Banksia Motel Rates
For budget-conscious travellers, Banksia Motel appears as a lower-cost accommodation alternative in Bass Hill. While its exact rates are not itemised in the sources reviewed, it is consistently described as a budget-friendly option in local search results, contrasting with the Twin Willows Hotel which combines accommodation with a full-service pub and bistro.
Twin Willows Hotel
The Twin Willows Hotel is the dominant Bass Hill hotel, operating as a pub, dining venue and accommodation provider at 739 Hume Highway, Bass Hill, Bankstown, NSW 2197. The venue is consistently described as a pub-style restaurant with Modern Australian cuisine.
A legacy pub directory entry on Gdaypubs (Gdaypubs – Twin Willows Hotel) links the venue to the Laundy Hotels portfolio, suggesting its menu and pricing follow the group’s typical Sydney pub-hotel patterns. The same source records the address as 739 Hume Highway, matching all other listings.
Twin Willows Hotel Amenities
According to the hotel’s own website (Twin Willows Hotel – Home), the venue offers a bistro, a bar, and accommodation. Tripadvisor’s lodge listing adds that guests have access to a lounge and barbeque facilities. The food page confirms a dedicated “Little Ones” children’s menu and vegetarian and dairy-free options.
User reviews on Tripadvisor note that the venue features sports memorabilia, appealing to sports fans. The presence of a kids’ area is implied by the children’s menu section, although no dedicated play area is explicitly listed in the sources.
| Attribute | Detail |
|---|---|
| Name | Twin Willows Hotel |
| Address | 739 Hume Hwy, Bass Hill NSW 2197 |
| Phone | (02) 9724 0637 |
| Type | Pub, Dining & Hotel |
| Cuisine style | Modern Australian pub-style |
| Ownership network | Linked to Laundy Hotels portfolio (via legacy directory) |
| Check-in / Check-out | 1:00 PM / 10:00 AM |
| Kids menu | Yes – “Little Ones” section |
| Dietary options | Dairy Free, Vegetarian |
| Beer price (example) | Approx. $6 per beer (from one review, limited range) |
Pros and Cons of the Twin Willows Hotel
Pros
- Wide menu range including dietary options and kids’ meals
- Central location on Hume Highway, easily accessible
- Combined pub, dining and accommodation – one-stop venue
- Positive review sentiment on food quality and service
- Sports memorabilia and pub atmosphere appeal to fans
Cons
- Food described as comparatively expensive by multiple reviewers
- Limited beer range – not a craft beer destination
- No itemised menu prices published online
- Closed on Wednesdays (per Yelp snapshot)
- Operating hours for bistro/kitchen not clearly listed on third-party sites
Best for segments
Based on the menu structure, amenities and user feedback, the Twin Willows Hotel appeals to several distinct traveller types.
- Families: The dedicated “Little Ones” children’s menu and dietary options make it suitable for family dining. The hotel’s accommodation also allows overnight stays without leaving the venue.
- Sports fans: User reviews mention sports memorabilia on display, and the pub atmosphere provides a natural setting for watching games across the bar.
- Budget travellers: Room rates are positioned as budget-friendly, and the $6 beer example indicates low drink prices — though food costs may offset overall savings.
- Pub-goers: The venue’s dual identity as pub and bistro means it operates as a social hub where you can eat, drink and stay overnight.
Location and getting there
The Twin Willows Hotel sits at 739 Hume Highway, Bass Hill, in the Bankstown area of Greater Sydney, NSW 2197. The address has been verified across five independent sources including the official website, Tripadvisor (multiple language interfaces), Yelp and Trip.com. The Hume Highway is a major arterial road, making the hotel easily accessible by car from both Sydney city centre and the South West. Public transport options in Bass Hill are limited compared to inner-city suburbs, so driving or rideshare is recommended.
Alternatives in Bass Hill
While the Twin Willows Hotel dominates the Bass Hill hotel category, at least one alternative accommodation exists: Banksia Motel. Described as budget-friendly in local search results, Banksia Motel offers a simpler, no-frills option for travellers who prioritise low cost over on-site dining and pub facilities.
For dining variety, Tripadvisor’s Bass Hill restaurant index lists several Italian and Asian cuisine venues at moderate price levels, giving alternatives for anyone seeking food outside the pub-bistro format.
Twin Willows Hotel: Best for combined pub and hotel experience
For travellers who want the convenience of a pub, bistro and hotel under one roof, the Twin Willows Hotel remains the clear choice in Bass Hill. Its menu breadth, family-friendly options, and positive user reviews on food quality make it suitable for families seeking dining, sports enthusiasts, and anyone wanting a combined pub and hotel experience. Budget-conscious travellers should weigh the cheap beer against potentially higher food costs, and may prefer Banksia Motel for accommodation alone. The lack of published bistro prices is a drawback — but a phone call to (02) 9724 0637 should clarify current menu costs.
twinwillowsri.com, ar.tripadvisor.com, no.tripadvisor.com, th.tripadvisor.com
Frequently Asked Questions
What is the address of Twin Willows Hotel?
The address is 739 Hume Highway, Bass Hill, Bankstown, New South Wales 2197, Australia.
What is the phone number of Twin Willows Hotel?
The phone number recorded by Tripadvisor is +61 2 9724 0637, verified across four independent source interfaces.
Does Twin Willows Hotel have a restaurant?
Yes. The Twin Willows Hotel Bistro operates on-site, offering Modern Australian pub-style cuisine with sections including Snacks, Schnitzel Haus, The Grill, Mains, Pizzas, and a kids’ menu. The main website confirms the venue as a combined pub, dining and hotel business.
Does Twin Willows Hotel have a kids area?
The official menu includes a “Little Ones” children’s section, which confirms the bistro is family-friendly. A dedicated play area is not listed in the sources, but the kids’ menu and dietary options confirm family dining is supported.
Is Twin Willows Hotel a chain?
The venue is part of the Laundy Hotels portfolio, as listed in a legacy pub directory entry.
Snapshot: Twin Willows Hotel in Bass Hill
- 739 Hume Highway, Bass Hill, NSW 2197 (Twin Willows Hotel – Home)
- Combined accommodation, bistro and bar (Twin Willows Hotel – Home)
- AGFG lists cuisine as Modern Australian (AGFG – Twin Willows Hotels)
- From a single Tripadvisor review of Twin Willows Hotel Bistro (Tripadvisor – review)
- First organic search result for “Bass Hill hotel”: Twin Willows Hotel
- Hotel variety in Bass Hill: Twin Willows Hotel (pub & dining) and Banksia Motel (budget accommodation)
Sources cited
The following sources were used to verify claims in this article. All URLs were accessed in July 2025.
- Twin Willows Hotel – Home (official site)
- Twin Willows Hotel – Food (official menu page)
- Australian Good Food Guide – Twin Willows Hotels
- Tripadvisor – Twin Willows Hotel Bistro (English)
- Tripadvisor – Restaurants in Bass Hill (Thai interface)
- Tripadvisor – Twin Willows Hotel (lodge)
- Tripadvisor – Restaurants in Bass Hill (Australia site)
- Yelp – Twin Willows Hotel
- Trip.com – Twin Willows Hotel
- Kayak – Twin Willows Hotel
- Gdaypubs – Twin Willows Hotel