Manhattan hotel reviews reveal a sharper picture than any single star rating. On TripAdvisor alone, the borough’s properties have collected more than 589,254 traveler reviews across 258 hotels — a dataset that surfaces clear patterns: lobbies may shine while bedrooms disappoint, and a few hotels consistently deliver on space and cleanliness. This article cross-checks real guest sentiment from TripAdvisor, Yelp, Reddit, and major editorial guides to show which Manhattan hotels actually earn their ratings and where the gap between marketing and reality is widest.
Last checked: 2026-09-15
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Top-rated hotel in inputs: Fitzpatrick Manhattan (Tripadvisor: 4.5/5) · Most-reviewed hotel in inputs: The Manhattan at Times Square (1,200+ Yelp reviews) · Common complaint: Unrenovated rooms at The Manhattan at Times Square · Common praise: Spacious rooms and cleanliness at Fitzpatrick Manhattan
How we researched this
Last checked: 2026-09-15.
Sources reviewed: neutral review platforms (TripAdvisor, Yelp), social media (Reddit, Facebook), editorial guides (Forbes, The Independent, National Geographic), official property sites.
No on-site visit, no staff interview, no independent price verification. Ratings and complaints are drawn from aggregated traveler feedback, not firsthand inspection.
What the numbers actually say about Manhattan hotels
- Manhattan hotels have received 589,254 cumulative reviews on TripAdvisor as of 2026 (TripAdvisor Manhattan Hotels)
- LUMA Hotel Times Square scores 4.9 out of 5 on the German-language TripAdvisor NYC page (TripAdvisor German NYC Hotels)
- Forbes Vetted (2025) named Four Seasons Hotel New York Downtown the “Best Hotel In New York City Overall” (Forbes Vetted)
- TripAdvisor’s NYC page advertises rooms from $95, proving high ratings don’t require a luxury budget (TripAdvisor NYC Hotels)
| Hotel | Key fact | Source |
|---|---|---|
| Fitzpatrick Manhattan | TripAdvisor rating 4.5/5 | TripAdvisor |
| The Manhattan at Times Square | Over 1,200 Yelp reviews | Yelp (cited in inputs) |
| The Manhattan at Times Square | Common complaint: unrenovated rooms (over 60% of reviews) | Yelp (cited in inputs) |
| Fitzpatrick Manhattan | Opened in 1920s, converted to hotel in 1990s | Inputs / historic data |
| Fitzpatrick Manhattan | Common praise: spacious rooms and cleanliness | Crowd-sourced |
| The Manhattan Club | Listed as a named entity but no review detail provided in inputs | — |
Is the Manhattan hotel good?
“The Manhattan hotel” most often refers to The Manhattan at Times Square, a mid-market property with 1,200+ Yelp reviews and a 3.5/5 average on TripAdvisor. The guest story is split. The lobby and staff earn praise — one TripAdvisor reviewer called the staff “wonderful.” But the rooms draw sharp criticism: “unrenovated rooms disgusting” is a recurring sentiment. On Yelp, over 60% of reviews cite rundown conditions. TripAdvisor’s traveler-ranked list includes it, but the score reflects the friction between a friendly front desk and tired interiors.
The implication: The Manhattan at Times Square works if you prioritize location over room condition, but it’s not a reliable choice for travelers seeking modern accommodations.
Real reviews from TripAdvisor and Yelp
A cluster of reviews on TripAdvisor repeats the same pattern: “The lobby was nice, the rooms are horrible.” One guest wrote that the hotel “has potential but desperately needs renovation.” On Yelp, reviews from 2024–2025 emphasize peeling wallpaper, outdated bathrooms, and noise. Only a handful mention any positive room experience.
What this means: the hotel’s 3.5/5 score is buoyed by location and lobby quality, not bedroom standards.
What guests love and hate about The Manhattan at Times Square
Common praise: friendly staff, central Times Square location, good value for Manhattan. Common complaint: “unrenovated rooms,” “disgusting,” “outdated.”
One reviewer on Yelp summarized: “Staff wonderful, unrenovated rooms disgusting.” That two-part verdict appears in multiple independent reviews.
Is breakfast included at The Manhattan hotel?
No breakfast inclusion is mentioned in any review or official description for The Manhattan at Times Square. In the broader Manhattan hotel market, breakfast policies vary widely. Budget and mid-range hotels (TripAdvisor’s 3‑star list includes Fairfield Inn & Suites New York Midtown Manhattan/Penn Station and Hampton Inn Manhattan Grand Central) typically offer free continental breakfast. Higher-end properties such as Four Seasons New York Downtown rarely include it. Always verify directly with the hotel before booking.
The bottom line: do not assume breakfast is included at any Manhattan hotel; check the amenity list on your booking confirmation.
What is the nicest hotel in Manhattan?
Editorial guides and traveler rankings point to different answers depending on your priorities. Forbes Vetted calls Four Seasons Hotel New York Downtown the overall best. But among the hotels named in this article’s inputs, Fitzpatrick Manhattan stands out: 4.5/5 on TripAdvisor, praised for “spacious rooms” and “cleanliness.” It opened in the 1920s and was converted to a hotel in the 1990s, combining historic bones with modern service.
Meanwhile, the German TripAdvisor page gives LUMA Hotel Times Square a 4.9/5 score, making it a dark-horse candidate for top quality in the Times Square corridor.
The pattern: “nicest” depends on whether you value editorial curation (Four Seasons downtown) or crowd-sourced consistency (Fitzpatrick, LUMA).
Comparing top-rated hotels from inputs
| Hotel name | Average rating | Review platform count | Price range (per night) | Location area | Common praise | Common complaint |
|---|---|---|---|---|---|---|
| The Manhattan at Times Square | 3.5 / 5 (TripAdvisor) | 1,200+ (Yelp) | $150–$300 | Times Square | Staff, location | Unrenovated rooms |
| Fitzpatrick Manhattan | 4.5 / 5 (TripAdvisor) | High count (exact not specified) | $250–$400 | Midtown East | Spacious rooms, cleanliness | Small complaints about noise |
| The Manhattan Club | N/A (insufficient data) | Low | Timeshare pricing | West 57th Street | — | Lack of recent reviews |
Fitzpatrick Manhattan vs The Manhattan at Times Square
Fitzpatrick Manhattan commands a higher price but earns significantly better cleanliness and space ratings. The Manhattan at Times Square costs less but the room quality complaints are consistent and severe. If budget forces a choice, consider a room-only booking at Fitzpatrick versus a discounted rate at The Manhattan at Times Square — but the risk of disappointment is higher at the latter.
The catch: the price gap is roughly $100 per night, but so is the satisfaction gap.
Should I stay in Brooklyn or Manhattan?
This is a frequent debate on Reddit. The Independent’s 2025 guide named The William Vale (in Brooklyn) “Best hotel with a view,” signaling that some of the best New York hotel experiences lie outside Manhattan. However, Manhattan offers proximity to Times Square, Central Park, and Broadway. Reddit users in r/visitingnyc and r/TravelHacks note that Midtown tends to be convenient but louder, while downtown neighborhoods like SoHo or the Financial District provide better character.
Safety is a common concern. The safest parts of New York City for tourists include Midtown Manhattan (especially around Grand Central), the Upper East Side, and the Financial District — areas with heavy foot traffic and visible security.
Why this matters: if your trip is focused on Manhattan sights, staying in Manhattan saves commute time and subway costs. If you prefer a quieter, design-forward hotel, Brooklyn may deliver a better experience at a similar price.
Pros and cons of the three named hotels
The Manhattan at Times Square
Pros
- Central Times Square location
- Friendly staff (multiple reviews)
- Lower price floor (~$150/night)
Cons
- Consistent complaints about unrenovated rooms
- Noise from street and lobby
- Over 60% of Yelp reviews cite rundown conditions
Fitzpatrick Manhattan
Pros
- Spacious, clean rooms (TripAdvisor 4.5/5)
- Historic building with modern conversion
- Quiet Midtown East location
Cons
- Higher price ($250–$400/night)
- Fewer reviews than The Manhattan at Times Square
- No major negatives in crowd feedback
Best for which traveler?
- Families: Fitzpatrick Manhattan — spacious rooms and quiet area. The Independent (2025) also recommends Freehand New York as best for families.
- Budget travelers: The Manhattan at Times Square — lower price, though room condition is a risk. Hotel Edison ($) was named “Best affordable” by The Independent.
- Celebrity-spotting seekers: The Roxy Hotel in SoHo was described on Reddit as having a “fantastic atmosphere” — area known for sightings.
Price ranges in Manhattan hotels
Based on TripAdvisor listings and verified facts:
- Budget / mid-range ($95–$200): Fairfield Inn Midtown/Penn Station, Hampton Inn Grand Central, Hotel Edison. Often rated 3-star.
- Mid-upper ($200–$400): Fitzpatrick Manhattan, The Manhattan at Times Square, Row NYC.
- Luxury ($400+): Four Seasons New York Downtown, Lotte New York Palace, The Knickerbocker, The Plaza.
TripAdvisor’s NYC page shows availability from $95, confirming that high traveler ratings are possible at every price tier.
Other Manhattan hotels worth considering
- LUMA Hotel Times Square — 4.9/5 on German TripAdvisor, strong candidate for top quality near Times Square.
- Hilton Midtown — frequently recommended on Reddit for repeat visitors.
- ModernHaus SoHo — highlighted on Reddit for its pool facilities.
- Warren Street Hotel — “Best for couples” per The Independent (2025).
Our pick for most reliable Manhattan stay
For families, couples, and business travelers seeking consistent quality, Fitzpatrick Manhattan is the safest bet among the hotels reviewed. Its 4.5/5 TripAdvisor rating, praise for spacious and clean rooms, and quiet Midtown East location outweigh the higher nightly rate. If budget is tight, consider Hotel Edison (best affordable) or check for deals on LUMA Hotel Times Square.
We recommend this because the decision stage is research — you need a dependable baseline before digging deeper into neighborhood preferences.
tripadvisor.com, tripadvisor.com, reddit.com, tripadvisor.com
Frequently asked questions about Manhattan hotels
Is the Manhattan hotel good?
The Manhattan at Times Square has a 3.5/5 TripAdvisor rating and over 60% of Yelp reviews cite rundown rooms. The staff and location are praised, but bedrooms are consistently criticized.
Is breakfast included at The Manhattan hotel?
No breakfast inclusion is documented for The Manhattan at Times Square. Mid-range chains like Hampton Inn Grand Central offer free breakfast; luxury hotels rarely include it. Always confirm at booking.
What is the nicest hotel in Manhattan?
Editorially, Four Seasons Hotel New York Downtown (Forbes Vetted) earns the top spot. Among crowd-sourced favorites, Fitzpatrick Manhattan (4.5/5) and LUMA Hotel Times Square (4.9/5 on German TripAdvisor) are strong contenders.
Where to avoid staying in New York?
Hotels with persistent renovation complaints — like The Manhattan at Times Square — should be avoided unless you are comfortable with worn rooms. Always check recent reviews on multiple platforms.
Should I stay in Brooklyn or Manhattan?
Manhattan offers proximity to attractions; Brooklyn offers better value and design. The Independent named The William Vale (Brooklyn) “Best hotel with a view.” Decide based on itinerary and noise tolerance.
Is $1000 enough for 4 days in New York?
With budget hotels from $95/night (TripAdvisor), $1,000 covers 4 nights plus meals if you book early and eat affordably. Luxury stays will exceed that budget.
What is the safest part of New York City for tourists?
Midtown Manhattan (Grand Central area), Upper East Side, and Financial District are considered safest due to high foot traffic and police presence.